Showing results for: Social Media

May

17

2016

Leveraging the Social Conversation to Enhance Customer Experience

Heather Anderson, executive editor, Credit Union Times Most people spend more time interacting with fellow members of a shared common social bond on Facebook, Instagram, Snapchat or Twitter, than they do talking to their neighbors. The social bond is real. That’s why I think social media channels are an excellent place to get inside your […] | Customer Innovation, Social Media

Most people spend more time interacting with fellow members of a shared common social bond on Facebook, Instagram, Snapchat or Twitter, than they do talking to their neighbors. The social bond is real. That’s why I think social media channels are an excellent place to get inside your customers’ mindset.

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