Press Release

ALM Intelligence Launches New Professional Services Research

ALM Intelligence Pacesetter Research explores the shifting dynamics and convergence of services delivery across Advisory Firms, Consultancies, Insurers, Law Firms, Technology, and other types of Professional Services providers.

New York, NY – September 24, 2020 – ALM Intelligence, the research and data arm of ALM Media, LLC, launched Pacesetter Research today, the first-ever analytical research series focused on convergence in the professional services market. ALM Intelligence Pacesetter Research takes a uniquely customer-centric view of the Professional Services marketplace by analyzing the comparative strengths and weaknesses of providers across multiple disciplines, enabling buyers to make better-informed decisions, and providers to better understand their increasingly dynamic competitive landscape.  

Cybersecurity Services and Financial Crisis Management are the first of six Pacesetter Research topics to be released in 2020. Pacesetter report subjects will originate through an iterative dialogue with a two-sided professional services market.

“Continuous, exponential growth in business complexity is driving an ever-increasing need for professional services among Corporates,” said Jon DiGiambattista, President of ALM Information Services. “As non-traditional providers pivot to professional services not only to meet this demand but to also ensure their own success and survival, Corporations are faced with a wide variety of provider options, each with their own strengths, cost structure and customer experience. Pacesetter Research helps buyers better understand their options for professional services, and enables providers to assess how they compare to different types of providers and firms from their clients’ perspective.”  

ALM Intelligence combines qualitative and quantitative research methods to identify the top professional services firms moving the ‘services’ needle to solve clients’ challenges and support their business needs. There are five core criteria utilized to identify and evaluate all segment leaders and Pacesetters.  

Organizations included in Pacesetter research reports are identified and selected by a panel of experts, including General Counsel, procurement, and external professionals and academics. They have experience working with professional services providers. 

“Similar to the professional services industry, this research is the result of a rapidly changing and evolving market,” said Patrick Fuller, Vice President of ALM Intelligence. “In many situations, buyers now have a myriad of multidisciplinary service providers that can solve the same problem with vastly different delivery and pricing models. This research and analysis will focus on what the leaders in each segment are doing best”.

ALM Intelligence Pacesetter Research provides independent, objective research to providers and buyers of professional services, coupled with practical insights that inform the decision-making process for strategic planning and procurement professionals.

For more information or to obtain the full versions of the ALM Intelligence Pacesetter Research series, visit:



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About ALM

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