Rafael joined ALM in 2009 as an account executive and has a broad experience in all aspects of sales, marketing, and client relations. Rafael received his bachelor’s degree in International Business from the University of Washington. Currently, he is in charge of establishing and maintaining relationships with law firms and insurance companies in the US to drive revenue growth for ALM legal research solution VerdictSearch. He works with clients to match their needs for Verdict and Settlement research with ALM VerdictSearch products and services. He provides exceptional customer support, training, legal research, webinars and demonstrations.