The COVID-19 pandemic generated immediate uncertainty for legal departments and law firms alike, adapting to remote working condition while trying to solve unforeseen problems and deal with regulatory ambiguity.
Responses from more than 130 in-house counsel from a wide array of industries, departments and company sizes provided insights on the outlook of their businesses, departments, budgets and outsourcing needs. The survey results also identified the most valuable COVID-19 resources outside counsel and law firms have provided the past few months.
The survey was conducted in June 2020, just as many states were in the early stages of ”re-opening” and following the initial period of COVID-related quarantines across the globe. The study reveals the services firms provided during the pandemic that resonated the most with respondents, what may change with outside counsel usage, likelihood of engaging new firms, the practice areas where outside counsel is routinely engaged.