New analysis from ALM Intelligence Pacesetter Research found that the number of digital transformation-related projects has continued to climb since the beginning of the pandemic. The emphasis in these projects has shifted away from the capabilities of specific digital technologies to how to use them most effectively toward specific client business outcomes. This shift indicates that the service emphasis among innovators in professional services has moved toward helping clients create successful digitally-enabled processes and cultures to support organizational goals.
This research assessed dozens of providers to arrive at sixteen Innovators recognized for their ability to deliver tangible client impact in today’s crowded digital transformation market. Additionally, the research and analysis provide insights into the competitive dynamics and service delivery trends driving convergence across legal, management consulting, multi-service, and technology providers.